Privacy Policy

1Information We Collect

To provide customized private tour arrangements, we collect specific information depending on how you interact with our platform:

• Contact Information: Full name, email address, phone/WhatsApp number, and country of citizenship.
• Itinerary Preferences: Travel dates, preferred hotel tiers (3-star, 4-star, 5-star), group size, and custom requests.
• Booking & Identity Details: Passport details (when required for monument ticket registration or hotel check-ins).
• Technical Data: IP address, browser type, device information, and pages visited for security & site optimization.

2How We Use Your Data

Your personal information is strictly used for the following operational purposes:

• Designing, customizing, and confirming your private tour itinerary.
• Coordinating private AC transport, professional chauffeurs, and government-certified local guides.
• Reserving verified heritage/deluxe hotel rooms on your behalf.
• Providing 24/7 instant WhatsApp assistance before and during your travel.
• Processing secure payments, issuing vouchers, and complying with local regulatory mandates.

3Payment & Security Safeguards

We employ industry-standard SSL encryption and PCI-compliant payment gateways. COXANTOURS does NOT store your raw credit/debit card numbers on our servers. Online deposits are processed securely through certified financial partners (MasterCard, Visa, PayPal, Bank Wire).

4Third-Party Sharing Policy

Data is only shared with verified operational partners (such as your assigned private driver, reserved hotels, or official monument ticket portals) as necessary to fulfill your tour contract.

5Cookies & Analytics

We use cookies to remember your language preferences, currency selections, and to analyze website performance. You can disable cookies at any time in your browser settings without restricting your ability to request tour quotes.